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Frequency Documentation

Live Programs

Live Stream Programs are scheduled constructs that include detailed EPG information, and is for planned events with live broadcasts. It is switched to a live stream on and off at will, and provides options for fallback programming.

Add Live Program to Schedule

In order to properly send EPG information, you'll need to create a scheduled slot for the live stream.

  1. Go to your Schedule:

  2. "Edit Schedule"

  3. Select the slot you want to include a live stream, and either double-click or "Add Program":

  4. Add in details of your program and "Add to schedule". This should open a new modal to Add your Live stream to schedule and will populate metadata into the EPG.

    NOTE: At this time, scheduling Live Stream to Schedule will not automatically start Live Stream at the scheduled event time. Please reference Start/Stop Live Program below.

    1. Add the RTMP or HLS link provided by your Livestream provider.:

    2. Enter your target duration

    3. Enter your Livestream title

    4. Enter Livestream description

    5. Click Add to Schedule

  5. At this time, please add backup VOD programming, "Add Program" or double click on the right of time slot.

    NOTE: At this time, please ensure that you do not use programming with ad pods for backup programming.

  6. Save your changes.

Preview Live Program
  1. To check your stream, simply double click it in the schedule:

  2. Save to update Live Stream details.

  3. You can also preview your next Live Stream in the Broadcast pane by clicking the TV Icon:

  4. In the Scheduled section, click the Live tab:

Start/Stop Live Program

Once your Live Program is coming up on the schedule, click on the drop down and select your pre-scheduled Live Stream.

  • A few seconds after pressing "START LIVE", you will be able to verify your stream playing out in the "Broadcast" preview modal.

  • "STOP LIVE" ends your Live Broadcast. You must stop the broadcast or the stream will go to Technical Difficulties after the stream has ended.